Isleworth Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information Is Used

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We manage your vehicle rental bookings and agreements efficiently. This includes verifying your identity and confirming that you meet our rental criteria. Our team facilitates the collection and return of vehicles. Additionally, we handle payment processing, along with managing any deposits and associated charges.
• Customer Interaction (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you about any changes to our services or policies.
• Marketing Permissions and Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site features. Conducting studies to improve our vehicle selection and service offerings.
• Legal Responsibilities in Isleworth:
  • Adhering to legal and regulatory standards while managing tax obligations. Safeguarding against fraud and maintaining secure services. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Practices

We employ suitable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures encompass encryption, access controls, secure servers, and periodic security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

At Car Hire Isleworth, we keep your personal information only for the time needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain information depends on its nature and the specific circumstances surrounding its processing.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain a copy of your personal information from us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and related technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie preferences directly in your browser settings, allowing you to control how your data is used while visiting our site.

8. Updates to Policy

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any modifications will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically for the latest information.

Contact Isleworth Team

For inquiries regarding this Privacy Policy or our data practices, please reach out to us.